During the onboarding of new users, we discovered that the default time zone remains set to (GMT) Coordinated Universal Time within Dynamics 365 CE. This causes confusion among users because the timestamps in records are incorrect.
To address this issue, I used the User Settings Utility tool in XRMToolbox to bulk modify the existing user settings. However, this does not resolve the problem for new users.
The solution for new users
To address this issue, I have built a Power Automate flow that automatically sets the time zone to the correct time zone within the Netherlands for new users.
This flow is triggered when a Create event occurs on the Users (systemuser) entity. After that, the User Settings (usersettingscollection) entity is updated, passing the User ID in the Row ID field.
To use the correct TimeZoneCode for your location, you can refer to the table below.
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